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NDIS Story - Summerland House Farm
BRETT: Summerland House Farm is an Australian Disability Enterprise and it's a really unique site in that it does offer so many different employment opportunities for people with a disability.
Based on an around about 170 acres of farmland it's underpinned through an avocado and macadamia orchard.
We've also then got a number of businesses that are attached to that around the horticultural side so a macadamia de-husking facility, a fruit packing shed.
We've also got a cafe and function centre so again those that might not be interested in the horticultural side we've got a really strong retail and tourism aspect to the site too.
KATHRYN: Smile was the first thing we had to learn and people say I'm very good at that.
And I've been working here 25 years and I love my work just getting out of bed, going go and see my friends and everything like that it just means the world.
The most important thing I like working in the restaurant is being with the customers and making sure they're happy with what they want.
BRETT: It's quite a supportive environment which is dedicated to skilling and improving and you know ultimately providing that value and purpose that each of us are looking for.
KATHRYN: Having a little bit extra money to do whatever you want to do in your personal life, more self-esteem you know, I just love everything about it.
NDIS Story - Dusana's found independence at Toyota Material Handling
DUSANA: My name’s Dusana, I am an office supporter here at Toyota Material Handling.
I love working with the team here.
They are just wonderful and kind-hearted people.
KIM: About 18 months ago Toyota were looking to employ someone from our local community here with a disability.
GABRIELLE: Dusana’s experience with JobSupport is a great example of the career pathway that’s possible for someone with a disability.
DUSANA: I leave in the morning to catch two buses, I start at ten o’clock, and I deliver the mail, I do some stamping for accounts payable, and then I do some filing for payroll.
I do different types of jobs there and there until 2.30 and it’s time for me to go home.
OLGA: Once you have employed someone with a disability, a lot of employees come out with their personal stories of either having a family member with a disability or knowing someone who has a disability, who has either found employment or has been struggling to find employment.
So it really injects this enormous amount of humanity into the organisation.
GABRIELLE: If you’re someone with a disability looking for a job, reach out to those around you and you will find a Disability Employment Service matched to your needs.
DUSANA: The best thing about having this job is independence.
I could definitely say, don’t give up, it can be a little tricky at first, but it’s all worth it.
NDIS Story - Justin's journey to job success
JUSTIN: I’m Justin, I’m 21, and I work at the Glenwood Public School.
This is Irene, from the office.
IRENE: You’re my friend aren’t you?
JAY: One of the great things about having Justin here is just to have his smile, when he walks into the room he uplifts the mood, because he’s just got that real positive, happy-go-lucky sort of personality.
What underlies that is he is very much a highly valued member of our staff who performs important roles to help our school operate.
ALISON: Glenwood Public School was the perfect outcome for Justin because it had a combination of the things that best suited Justin so that he was comfortable and confident in a job.
JUSTIN: My working time will start at 9.40, and I finish at 1.30 in the afternoon. Monday to Friday yes.
ALISON: For Justin to be ready for employment one of the things we needed to work on was travelling on public transport, the SLES program trained Justin by having a vocational trainer with him meeting him at home, travelling with him on the bus to his work experience site and repeating that process over and over again until he was confident and safe in his travel.
JUSTIN: I was good. An independent worker!
ALISON: Justin’s the perfect example of a great outcome when it comes to an employer employing somebody with a disability.
JUSTIN: Kids like me, and all the classes say, Good Morning Mr Tala.
JAY: I would strongly recommend that businesses and organisations look to employ people with disabilities, Glenwood is better for having Justin on our staff.
NDIS Story - Starfish Nippers
JANET: I’m Janet Jones. I’m the co-founder of Starfish Nippers. I’ve been running the Starfish Nipper program now for eight years.
Starfish Nippers is a program for children and young adults with a disability and they all are involved in the Nipper program.
I had a friend who had a child who didn’t come down to the beach because they had a disability and couldn’t get involved. So, we set up this program to make sure everyone could be involved on the beach.
NATALIE: Henrietta’s been involved with Starfish for four years now and it’s been really important.
JAMES: A lot of the kids haven’t really done a lot of stuff on the beach and this is sort of opening it up for them. They seem to be having a great time with it and it gets them outside of their comfort zone.
CAMERON: Chloe has been doing Starfish Nippers for two years and in that time her whole physical strength and confidence has improved out of bounds.
JANET: Nippers is all about life saving skills, beach awareness and safety on the beach. It’s all inclusive, so everyone in the Nipper program goes down to the beach together.
It’s very important for all our children to be safe on the beach, so all the activities are modified to the abilities of the children involved.
NATALIE: Henrietta learned CPR yesterday.
JOE: I love surfing and swimming.
JEREMY: I did running with Matt and do some push-ups.
ALICE: Wading. Paddling.
JAMES: These kids now just feel like they’re a part of this bigger community and it’s a very inclusive environment.
NATALIE: As a family, we come down to the beach and everybody is active.
JANET: It’s so awesome to see our Starfish Nippers on the beach. Growing in confidence and also making lots of friends and connections on the beach.
MATT: I’m not only Jeremy’s trainer, I’m also his mate. We’ve had a lot of fun over these eight years.
JANET: Starfish Nippers started here at Anglesea and we’re very, very excited that it’s expanded to other clubs around Victoria and Australia now.
Our kids are the same, and want to do fun things like the others are doing.
JOE: Starfish makes me happy.
CHLOE: Starfish making me happy.
ALICE: Happy!
The new NDIS website
You told us that you wanted a simpler and easier to use NDIS website.
With your valued input and feedback, we’ve made some changes.
Let’s take a look around.
ndis.gov.au is now easier to use and to find key information.
Has a postcode finder to search for NDIS offices in your area.
Has a clear structure and layout aligned to your NDIS journey.
And a simpler design to ensure people of all abilities can find the information they need.
The NDIS will continue to create new information for the website and make improvements over the coming 12 months.
If you have any feedback or questions about the website, please email websitefeedback@ndis.gov.au
For more information, visit our website ndis.gov.au or call 1800 800 110.
Jack's Fantastic Outcomes with NDIS Self-management
Hi, my name is Jack Kruger. I’m 16. I do soccer reffing. My job is at Harris Scarfe, and then work hard.
Jack is a vivacious young man. He’s very energetic and always having a go at things. When we entered the NDIS I had done quite a bit of research and immediately self-managed fit into what we were hoping to achieve because it gave us the most flexibility.
We’ve employed a mentor around finding work. We’ve also employed a sports coach.
We’ve just loved the flexibility, the building of the relationships and really being able to achieve some fantastic outcomes for Jack.
Jack's NDIS Self-management Story
Hi, my name is Jack Kruger. I’m 16. I do soccer reffing. My job is at Harris Scarfe, and then work hard.
Jack is a vivacious young man. He’s very energetic and always having a go at things. When we entered the NDIS I had done quite a bit of research and I understood there was three options in managing the funding. So, it could be Agency-managed, plan-managed or self-managed. And immediately self-managed fit into what we were hoping to achieve because it gave us the most flexibility.
We chose to directly employ people. We wanted to make sure they were the right people and really aligned with his goals.
We’ve employed a mentor around finding work. We’ve also employed a sports coach. So, a lot riding to the gym. It was for a purpose, because he really wants that independence.
Yeah, I like soccer. I play soccer. Yeah, I learn soccer skills from Alfonso. Yeah, I ride my bike. Me without Mum and Dad. Me, myself.
A quick process around self-management, first we had to tell the planner that we wanted to self-manage. We would have to set up a bank account for Jack. Julia, his mentor would do some hours work. We would claim that after she’s done the work, through the portal, and then that funding would go into Jack’s account and then we could pay Julia.
I think with learning about the portal, it’s not complex. It’s quite simple. If you do net banking, you could self-manage because it really does come down to making that payment.
We’ve just loved the flexibility, the building of the relationships and really being able to achieve some fantastic outcomes for Jack.
Victoria's Cafe Career
VICTORIA: Hi, everyone. I'm Victoria Elise Marshall I work in the Hub Cafe every Thursday in Anglesea.
I love working at the cafe because it's really important for my career and I really love it.
I'm saving my money in the future.
My favourite jobs in the cafe is serving the food. Hot drinks, hot chocolates and milkshakes, whatever they want.
LEANNE: So my name's Leanne Reynolds and I'm the owner of the Anglesea general store Surfcoast Hub.
We just love having her here. She's a great worker, she is good for everyone's morale, she gets us all laughing.
I would tell any shop owner to hire anyone with a disability, they bring a lot of love, joy and happiness and we all just love having Victoria here.
KAYLA: My name is Kayla and I'm Victoria’s support worker at the Hub Cafe in Anglesea.
I support Victoria in the cafe to achieve her goals and to complete her tasks in a safe and timely manner.
I've absolutely noticed Victoria's skills improve over time. Initially Victoria was very shy announcing what the coffee or food item was to customers and now she walks up to them with confidence and will announce a flat white with soy milk for example.
I do believe Victoria will be able to work at the cafe unsupported. I think we just need to keep building on her confidence to believe in herself that she can do that but she's certainly capable.
VICTORIA: Just loving it, love my career, love being whatever I want to do. Yeah.
Loving it! Just loving it!
For more information visit www.ndis.gov.au or phone 1800 800 110.
Your NDIS Plan
Your NDIS plan is all about you and your individual goals.
It outlines your goals and the supports you will receive from the NDIS, the community and other government supports to help you achieve those goals.
If you need any help understanding or using your plan you will find the my NDIS contact details on the front page of your plan.
There are two sections in the plan that are all about achieving your goals, making it a clearer and more user-friendly format.
1. “How will I achieve this goal” - this will help you with attaining your goals.
And 2. “How will I be supported?” - this will help you understand who will support you with this goal.
The goals in your plan will also be matched up with the different funded supports: Core, Capacity-building and Capital.
Some people might have one funded support and others may have all three.
For your personalised funded supports, there is a total budget making it easier to monitor and use it flexibly where you can.
For more information visit our website www.ndis.gov.au or call 1800 800 110.
How Your NDIS Support Budget Works
How your NDIS support budget works.
Every NDIS participant has different needs.
Your NDIS funding is there to help you meet your short and medium to long-term goals in your NDIS plan.
There are three types of support budgets that may be funded in your NDIS plan:
Core Supports, Capacity Building Supports and Capital Supports.
Your funding is based on what is ‘reasonable and necessary’ to achieve your goals in addition to the support provided by family friends and other community and government services.
Core supports help you with activities related to daily living. For example support with your everyday needs.
Your Core Budget is the most flexible part of your funding. The amount of flexibility will depend on how you've chosen to manage each of the categories in your budget.
You may choose to either self-manage your supports, ask the National Disability Insurance Agency to pay on your behalf, or ask a third-party to manage payments for you (otherwise known as a plan manager).
The budget categories within core supports are:
1. Consumables - for purchasing everyday items such as continence aides, low-risk assistive technology and equipment.
2. Daily Activities - for assistance with self-care such as showering or supermarket shopping
3. Social and Community Participation - such as supports to enable you to engage in social or recreational activities.
If transport is considered reasonable and necessary for you, it can also be included in core supports.
You may have this part of your support budget paid into your nominated bank account on a fortnightly basis.
Capacity Building supports help you to build your longer-term independence and skills.
For example you could undertake development and training to increase your skills in order to find a job or learn to do new things like catch public transport.
Capital Supports include higher cost items like assistive technology and equipment for mobility, communication and recreational inclusion such as wheelchairs or modifications to your car.
It can also be used for home modifications such as the installation of a handrail in a bathroom, or for participants who require it, funding to access Specialist Disability Accommodation.
Funds within the Capital Supports Budget can only be used for the specific purpose in the participant’s plan and cannot be used to pay for anything else.
Where you see ‘quote required’ in your plan, additional information such as quotes or specialist reports will be needed before funding can be made available for a certain item.
You may also have ‘stated supports’ or ‘in-kind’ supports listed in your plans.
Any services listed as ‘stated supports’ are not flexible. This means funding has been allocated for a specific service and you can't use this funding or swap ‘stated supports’ for any other service or support.
If there are supports in your plan that are listed as ‘in-kind’ it means the service has already been paid for by the state, territory or federal government.
This means you cannot choose a provider for that service.
You must use the prepaid provider as they have already received payment and will provide all services that are booked.
Your NDIS supports need to demonstrate they are helping you to achieve your goals listed in your NDIS plan.
Your support budget is there to ensure you achieve outcomes which are directly linked to community and/or workplace participation and living a more independent life.
For more information visit www.ndis.gov.au or phone 1800 800 110.

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