The Role

  • Manage all oncall communication after hours
  • Ensure call backs to all staff inline with company policy
  • Ensure the most efficient and effective use of staff resourcing is maintained whilst adhering to Award conditions
  • Provide positive, proactive feedback to staff and participants when required
  • Liaise with internal and external stakeholders concerning scheduling related matters when required
  • Maintain the highest level of confidentiality in relation to CLA staff and participants
  • Provide customer focused service.

Essential Criteria

  • Experience in high volume rostering of support workers
  • A strong motivation to encourage and communicate customer focused service
  • Sound administration and computer skills
  • Excellent communication skills with a solutions-based approach
  • Ability to work with minimal supervision and as part of a team.
  • Commitment and understanding of confidentiality in the workplace
  • Produce a COVID 19 Vaccination Certificate, in line with the Public Health Order, as issued by the Western Australian Government

Desirable Criteria

  • Qualification in Business Administration.

To be successful in this role, you will be required to provide a current National Police Certificate, and provide Proof of Eligibility to work in Australia.

All enquiries to hr@mycla.org.au.